Role: Customer Success Manager

Location: US Wide

Comp: $90,000 – $100,000 Base + competitive bonus

What they do

  • Obligo builds trust between landlords and renters using financial technology, ridding both parties from the burden of security deposits.
  • Property owners and managers use Obligo to streamline their financial move-in and move-out operations, comply with changing regulations and make their listings more appealing to renters.
  • They’re Series B funded, with over $57m of investment since their foundation in 2017.

About the role

  • Manage and cultivate long-term relationships with partners at all levels.
  • Identify, champion and help partners accomplish their goals.
  • Lead implementation, onboarding, training, change management and pilot programs for your portfolio of customers.
  • Be a force multiplier for the value our partners derive from the platform.
  • Seek growth opportunities with partners.
  • Collaborate with sales, marketing and product teams, acting as the internal voice of the customer.
  • Deliver success stories, case studies and referral sources to foster company growth.

Benefits and perks

  • Competitive base salary and bonus structure
  • Health, Dental and Vision plans that begin on day one with generous company contributions
  • Stock Options because every employee is key to the success of this company
  • Remote Office Expense Reimbursement so you can make your home a comfortable work environment
  • Generous PTO and Holiday Schedule because we value work life balance.
  • Commuter Benefits which are pre tax dollars for transit and parking
  • Quarterly Team Kick offs and other team outings
  • Amazing offices in NYC and Tel Aviv
  • A chance to work with incredible teammates that are super-bright, creative, talented, and passionate!

About you

  • 3-5 years experience in the real estate industry, at an early stage startup, or working with a SaaS product highly preferred – bonus points for all three!
  • Bachelor’s degree in business, marketing or engineering preferred.
  • You are sociable, empathetic, charismatic and highly organized.
  • You are a problem solver, a clear communicator and exhibit sound judgment.
  • You have a strong understanding of SaaS platforms and API models.
  • Willingness to experiment, make mistakes and learn.
  • Ability to work out of our New York City office

Interested?

Speak to your contact at Org 3D who can answer any questions you have and set a call up with the client.

Not for you?

Refer somebody else. We’ll give you $1000 if they land the role!