Experienced in Customer Success? Join our client as their Customer Success Leader.

Working within the B2B FinTech space – their strategic partners already include some of the world’s biggest banks and payment solutions.

The Job

• Lead a team ensuring success in client retention, onboarding and reporting
• Work with the operations team to ensure that any customer issues are dealt with quickly and effectively
• Conduct reviews with the sales team in order to ensure client satisfaction and SLAs are met

About You

• At least 2 years’ experience leading a Customer Service team
• 2 years’ experience in the Payment Industry.
• Have previously used Salesforce

• An effective leader with strong analytical, communication and interpersonal skills

Package

• Around $110k base + bonus
• Company benefits