Customer Success Manager

Customer Success Manager

Experienced in Customer Success? Join our client as their Customer Success Leader.

Working within the B2B FinTech space – their strategic partners already include some of the world’s biggest banks and payment solutions.

The Job

  • Lead a team ensuring success in client retention, onboarding and reporting
  • Work with the operations team to ensure that any customer issues are dealt with quickly and effectively
  • Conduct reviews with the sales team in order to ensure client satisfaction and SLAs are met

About You

  • At least 2 years’ experience leading a Customer Service team
  • 2 years’ experience in the Payment Industry.
  • Have previously used Salesforce
  • An effective leader with strong analytical, communication and interpersonal skills

Package

  • Around $110k base + bonus
  • Company benefits

 

Maximum file size: 78 MB.

Job Overview
Category
Customer Success
Offered Salary
120000
Job Location