Customer Success Director | UK | SpyCloud
Want to make an impact as an individual Customer Success contributor?
Company’s solution specialises in Fraud/Dark Web investigation.
The product has already attracted 4 companies in the Fortune 10, selling into multiple verticals.
- Maintain relationships with customers and internal teams in order to ensure success
- Own the renewals, post-sales, loyalty, and account expansion for your given accounts
- Anticipate the needs of customers and deliver outstanding customer success
- 10+ years’ prior experience in a customer success position
- Previously worked with a cybersecurity SaaS product
- Experience working in a fast-paced, start-up environment
- £100k base + 25% bonus
- Company benefits